Community Response

The Community Response Team is part of the Safer Communities Service who provide a highly visible frontline service with a focus on preventing and resolving anti-social behaviour across North Somerset.

We have three uniformed Community Response Officers, who each have their own area in North Somerset.

How we work

Community Response Officers respond to problems and incidents in the community, including anti-social behaviour, environmental crime and neighbour disputes.

The Community Response Team receive weekly core taskings from our Community Safety Team and CCTV Control Room, in addition to responding to anti-social behaviour reports received from the public.

Officers spend most of their time out in their areas, maintaining a high-profile presence by undertaking regular pre-determined patrols, acting as the ‘eyes and ears’ in local communities by talking to local residents and businesses about local issues.

Community Response Officers have a wide range of tools & powers for resolving anti-social behaviour and environmental crime issues themselves. This includes enforcing North Somerset’s Public Space Protection Orders to tackle issues such as street drinking, irresponsible dog ownership and environmental crime.

The team are also formally accredited by Avon & Somerset Constabulary under the Community Safety Accreditation Scheme granted by the Chief Constable. This allows officers to carry out duties more effectively and also support Avon & Somerset Constabulary to reduce Anti-Social Behaviour and disorder in our neighbourhoods.

It is an offence to:

  • fail or refuse to provide a CSAS Accredited Person with your name and address
  • assault a CSAS Accredited Person or a person assisting them
  • obstruct a CSAS Accredited Person or a person assisting them

Where long-term problem solving is required, Community Response Officers work in partnership with colleagues across North Somerset Council, partner agencies such as the police and housing associations, residents and businesses to come up with innovative solutions to make our community safer.

Contact your local Community Response Officer

Find out who your local Community Response Officer is by entering your address into our interactive map below.